Refund and Return Policy

Digital Products

Due to the nature of digital content, all sales of downloadable resources, printables, and online courses are final and non-refundable.

Consulting Services

Consulting session fees are non-refundable once payment is made. If you cancel a consulting session with at least 24-hour notice, we may reschedule at no additional cost.

Membership Programs

For membership programs like Consecration Academy, cancellation may occur at any time; however, no refunds will be given for unused portions of the billing cycle and the client is still liable to pay the remaining balance even if they drop out.

Product Issues

If a product you purchased is defective, please contact us for a possible replacement or correction. You can contact Cienna directly at [email protected]